Terms of Service

Effective [effective date] · Last updated [date]

These Terms of Service ("Terms") govern your use of the DetailersAI booking service. By subscribing to or using the service, you agree to these Terms.

1. The service

DetailersAI provides an AI-powered booking assistant ("the Service") that responds to customer messages, quotes services, schedules appointments, and sends reminders and follow-ups on behalf of a detailing business ("you" or "Client"). The Service is operated by [legal operator — e.g. Ryder Zimmerman, sole proprietor] ("we", "us"), based in Saskatchewan, Canada.

2. Eligibility

The Service is for business use by people who are at least 18 years old and able to enter a binding contract. By using it, you confirm you meet these requirements and are authorized to act for your business.

3. Subscription and billing

• The Service is offered on a month-to-month subscription at [$1,500] CAD per month, with setup included, unless otherwise agreed in writing.
• Subscriptions are billed in advance through our payment provider (Stripe) and renew automatically each month until cancelled.
• Prices are exclusive of applicable taxes (including GST), which will be added where required.
• If a payment fails, we may suspend the Service until payment is resolved.

4. Your responsibilities

To use the Service properly, you agree that:

• You will provide accurate information about your services, pricing, and availability, and keep it up to date.
• You have obtained any consent required by law — including under Canada's Anti-Spam Legislation (CASL) and applicable messaging rules — before your customers are contacted by text on your behalf.
• You will use the Service only for lawful purposes and will not use it to send spam, deceptive, or prohibited content.
• You remain responsible for your relationship with your own customers, including honouring the bookings made through the Service.

5. The assistant is automated

The Service uses artificial intelligence to generate responses. While we work to make it accurate and helpful, AI can make mistakes — it may occasionally misquote, misunderstand, or book incorrectly. You are responsible for reviewing bookings and information the assistant produces, and the Service is provided as a tool to support your business, not as a guarantee of any particular result.

6. Acceptable use

You agree not to misuse the Service, including by attempting to disrupt it, reverse-engineer it, resell it without permission, or use it to violate the rights of others or any law.

7. Intellectual property

We own the Service, including its software, configuration, and underlying systems. You own your business data and your customer information. You grant us the limited right to use that information solely to operate the Service for you. We may use aggregated, de-identified data to improve the Service.

8. Third-party services

The Service relies on third-party providers (such as GoHighLevel, Stripe, your calendar provider, and our AI provider). Your use of the Service may also be subject to their terms, and we are not responsible for their acts or outages.

9. Disclaimer of warranties

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will produce any specific number of bookings or results.

10. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, revenue, data, or business, arising out of or related to the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the [three (3)] months before the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold us harmless from claims, damages, and costs arising out of your use of the Service, your content, your relationship with your customers, or your breach of these Terms — including any claim that messages sent on your behalf were not properly consented to.

12. Term and cancellation

• These Terms apply for as long as you use the Service.
• Either party may cancel the subscription with [30 days'] notice. Cancellation takes effect at the end of the current billing period.
• Fees already paid are non-refundable except where required by law.
• We may suspend or end the Service for non-payment or for a breach of these Terms.
• On termination, your access ends and we will, on request, return or delete your data within a reasonable period, subject to legal requirements.

13. Changes to these Terms

We may update these Terms from time to time. We'll update the "Last updated" date above and notify Clients of material changes. Continuing to use the Service after changes take effect means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the Province of Saskatchewan and the federal laws of Canada that apply there, without regard to conflict-of-laws rules. The courts of Saskatchewan will have jurisdiction over any dispute, unless otherwise required by law.

15. Contact us

Questions about these Terms? Email us at [hello@yourdomain.com].